Game Upload Information
- Please note that GoFan will upload ALL playoff games into GoFan HQ for the host school
- Please note that all games will be hidden initially to allow for edits to date, time, etc. by host schools
- Games can be made visible by the hosting school at any time using GoFan HQ
- If host school does not make games live by Monday, the game will automatically be made live for sale
Support Avenues
In case you have questions concerning help with GoFan, or need assistance logging into GoFan HQ-
- Schools should use schoolsupport@gofan.co, or use the “GoFan School Support” link at the bottom of the page.
- Emergency support line for schools only- 770-910-3695
- Fans should reach out to service@gofan.co
The first link is to sign up and start the setup/onboarding process!
Ready to go? Use this link to sign up >>> GoFan Sign Up
- Once filled out, both contacts will receive an invite to GoFan HQ via email
- Sign into HQ to begin creating your events
- During this time period, you will be introduced to your Customer Success Manager
GoFan Success Links
- GoFan Demo Slides
- Get GoFan
- GoFan Overview Video (2:41)
- GoFan Free Success Kit (best practices, promotion, graphics, templates)
- GoFan Shop (if needed - signs, point-of-sale)
GoFan Training/Help Links
- How To Guide
- How to redeem tickets
- How to Find Tickets
- How to share and transfer tickets
- NEED HELP? Use our knowledge base website - GoFan School Support
