- Please note that GoFan will upload ALL playoff games into GoFan HQ for the host school
- Please note that all games will be hidden initially to allow for edits to date, time, etc. by host schools
- Games can be made visible by the hosting school at any time using GoFan HQ
- If host school does not make games live 24-48 hours following the previous round, the game will automatically be made live for sale
- If you need assistance splitting your doubleheader soccer, lacrosse game, into single games, please reach out to schoolsupport@gofan.co or send in a ticket HERE
- Baseball only- All “if games” will remain hidden until a third game is confirmed following the conclusion of the doubleheader
- PER THE GHSA, NO COMPLIMENTARY TICKETS ARE ALLOWED FOR PLAYOFF EVENTS
Support Avenues
- In case you have questions concerning help with GoFan, or need assistance logging into GoFan HQ-
- Schools should use schoolsupport@gofan.co, or use the “GoFan School Support” link at the bottom of the page.
- Emergency support line for schools only- 770-910-3695
- Fans should reach out to service@gofan.co
The first link is to sign up and start the setup/onboarding process!
- Ready to go? Use this link to sign up >>> GoFan Sign Up
- Once filled out, both contacts will receive an invite to GoFan HQ via email
- Sign into HQ to begin creating your events
- During this time period, you will be introduced to your Customer Success Manager
GoFan Success Links
- GoFan Demo Slides
- Get GoFan
- GoFan Overview Video (2:41)
- GoFan Shop (if needed - signs, point-of-sale)
GoFan Training/Help Links
- How To Guide
- How to redeem tickets
- How to Find Tickets
- How to share and transfer tickets
- NEED HELP? Use our knowledge base website - GoFan School Support Link
