Buying Post-Season Tickets on GoFan

Buying Post-Season Tickets on GoFan 
Hey GHSA schools & fans it’s almost time for the post season.  Since 2016, GoFan has been the official digital ticketing provider of the GHSA. All playoffs and championships tickets are sold exclusively on GoFan from your mobile phone. Enjoy the post season!
To find your event, search the GoFan site for your school. https://gofan.co/
You can also view a list of all GHSA state championships HERE https://gofan.co/app/school/GHSA

1-Minute YouTube Training Videos 
These one-minute training videos will give you a glimpse into the simplicity of GoFan.  Please forward these videos to your folks that will be working the gate.  
 
Quick Source
For ADs: How to Edit events 
For Schools: School Support Knowledge Base
For Fans: Knowledge Base and Support Request
Fan Support: service@gofan.co
 
Common Questions: 
How many tickets can be purchased?
There is no limit to the number of tickets that can be purchased.

 
How do spectators view their purchased tickets?
They can click “View Tickets” in their emailed receipt, sign in to their Go Fan account, or open in the GoFan app. For fastest entry into the game, fans should pull up their tickets prior to reaching the gate. Here is another one-minute video that can be given to fans. 
https://www.youtube.com/watch?v=H0Xhso4QobA

 
Can fans transfer tickets to others?
Yes, purchased tickets can be transferred to children, spouse, family or anyone else via text, email or copying a link. See the end of this video. 
https://www.youtube.com/watch?v=H0Xhso4QobA

 
Can tickets be purchased after the start of the game?
Yes, as long as it is not a sell out, tickets can be purchased up to four hours after the scheduled start of the game.
 
How do we redeem tickets at the gate?
The spectator show the digital ticket on his/her phone. Your ticket gate folks will have the fan click the green “Validate” button, and then you will see a big green checkmark so you know they are good. This is a good one-minute video about the process -- https://www.youtube.com/watch?v=G22NNB8uuXE.

 
Can parents buy tickets at the gate?
Yes. Fans can go to GoFan.com on their phone, search for the name of either school, click on the event, and purchase the ticket.  State championship tickets can also be accessed HERE https://gofan.co/app/school/GHSA

 
What if a game is cancelled?
Ticket buyers will receive a 100% refund on the price of the ticket and the convenience fee. To receive a refund please email 
service@gofan.co and include your name, email used to purchase the ticket(s) and the event for which you purchased ticket(s).
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